Current Job Openings

Job Title:                 Teller I

Department:          Retail Banking

Reports To:             Branch Manager

FLSA Status:           Non-Exempt

SUMMARY

Provides a Way Over Wonderful (WOW) customer experience by assisting customers with all their banking needs.  This will include engaging customers in conversations that will build lasting relationships, helping them meet their financial goals by recommending products suited to needs.    

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

• Complete customer transactions quickly and efficiently according to policy and procedure, ensuring compliance with internal controls.
• Possess superior knowledge of bank products.
• Be familiar with bank’s website in order to offer and explain to customers the benefits of internet and mobile banking.
• Identify opportunities to refer customers to other areas of bank as appropriate.
• Possess an understanding of account fraud; how and where to refer customers for assistance.
• Complete compliance courses as scheduled.
• Must possess ability to work with others in a team environment and assist with any and all duties as necessary.
• Requires regular attendance and punctuality.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School diploma or general education degree (GED); new hires will possess six months to one year customer facing experience. 

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to communicate effectively with customers and/or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to write, type, file, etc; and talk or hear.  The employee frequently is required to walk and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Job Descriptions

Job Title:                 Teller I

Department:         Retail Banking

Reports To:             Branch Administration

FLSA Status:           Non-Exempt

SUMMARY
Provides a Way Over Wonderful (WOW) customer experience by assisting customers with all their banking needs.  This will include engaging customers in conversations that will build lasting relationships, helping them meet their financial goals by recommending products suited to needs.    

ESSENTIAL DUTIES AND RESPONSIBILITIES
Complete customer transactions quickly and efficiently according to policy and procedure, ensuring compliance with internal controls. Possess superior knowledge of bank products. Be familiar with bank’s website in order to offer and explain to customers the benefits of internet and mobile banking. Identify opportunities to refer customers to other areas of bank as appropriate. Possess an understanding of account fraud; how and where to refer customers for assistance. Complete compliance courses as scheduled. Must possess ability to work with others in a team environment and assist with any and all duties as necessary. Requires regular attendance and punctuality. Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
High School diploma or general education degree (GED); new hires will possess six months to one year customer facing experience. 

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to communicate effectively with customers and/or employees of organization.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to write, type, file, etc; and talk or hear.  The employee frequently is required to walk and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Job Title:                 Deposit Operations Specialist

Department:            Deposit Operations

Reports To:             Manager, Deposit Operations

SUMMARY
Responsible for review, processing and reconciliations of new and closed deposit accounts, processing of unposted items, processing of NSF items as well as other assigned duties.

ESENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Unposted Item Processing
   2. NSF processing
   3. Process Incoming Returns from Fed
   4. Prepare items for Return to Federal Reserve
   5. Review Dormant Account Activity on Recently Activated Accounts
   6. Query- DDA History for Business Scanner Deposits
   7. Query – EZ ATM Deposits
   8. Query- Remote Deposits
   9. Query – Check for Sweep Fee and Overdraft Fee on Same Day
   10. Query – Sweep Transfer
   11. Coordinate with Clerk II to Print EIP Notices and IRD’s
   12. Monthly Cash Items Reconcilements
   13. Daily GL review for Unposted, Settlement and EIP
   14. Savings Bond Reconcilement (Weekly, usually on Tuesday)
   15. Backup for Yellow Hammer Fraud detective
   16. Backup for ARP
   17. Other assigned duties
   Must possess ability to work with others in a team environment and follow work rules and procedures.

Must be able to accept direction and constructive criticism from supervisors.

SUPERVISORY RESPONSIBILITIES
None

QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE. High school diploma or GED; three to six months banking experience; knowledge of Microsoft Office and Excel.

LANGUAGE SKILLS. Ability to read and comprehend instructions, procedures, correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractures and decimals. Ability to compute rate, ratio, and percent.

REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to write, type, file, etc.; and to talk and hear. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally life and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.